Privacy Policy

Underdog Marketing Solutions, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with our marketing and messaging programs. By providing your information to us, you consent to the practices described in this policy.

We collect information in the following categories:

• Contact information: name, email address, phone number, company name, and mailing address that you provide through forms, consultations, or direct communication.
• Service and inquiry details: the service you're interested in, your message, and any preferences you share.
• SMS/text messaging data: your mobile phone number, message content, consent records, and opt-out preferences when you participate in our text messaging program.
• Usage data: pages visited, referring URLs, browser type, device type, and approximate location inferred from your IP address.

We use the information we collect to:

• Respond to inquiries and provide the services you request;
• Schedule and manage consultations and appointments;
• Send marketing and promotional messages, including by SMS/text, where you have provided consent;
• Send transactional, non-marketing messages such as appointment reminders and account updates;
• Improve our website, services, and marketing campaigns;
• Comply with legal obligations and protect our rights.

By providing your mobile phone number and checking the relevant consent box on our forms, you agree to receive text messages from Underdog Marketing Solutions. We offer two separate, optional consent categories:

• Marketing/Promotional SMS: offers, promotions, and marketing content. Requires your affirmative, unchecked opt-in.
• Non-Marketing/Transactional SMS: appointment reminders, account updates, and similar service messages. Requires your affirmative, unchecked opt-in.

Consent is never a condition of purchasing any property, goods, or services, and is never required to submit our contact form. You may provide a phone number without consenting to text messages. The consent boxes are never pre-checked.

Disclosure: Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help. For more detail, see our Terms & Conditions.

We do not sell your personal information. We may share it with service providers who act on our behalf (such as messaging, analytics, and CRM platforms), with your consent, or when required by law. These providers are bound by contractual obligations to protect your information and may only use it to provide services to us.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. SMS consent and opt-out records are retained to demonstrate compliance with applicable messaging regulations.

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of marketing emails at any time using the unsubscribe link, and opt out of SMS by replying STOP to any message.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "last updated" date. Material changes will be communicated through a prominent notice on our website.

If you have questions about this Privacy Policy or our data practices, contact us:

• Underdog Marketing Solutions, LLC
• 2256 Baywood Drive, Biloxi, MS 39532, United States
• Phone: +1 770-570-7839
• Email: mike@underdogmarkets.com
• Authorized Representative: Michael Robertson, Chief Executive Officer